Shipping Information at Keizhome: Global Delivery and Express Options
At Keizhome, we take pride in delivering our handcrafted wood and epoxy resin creations to customers all around the world. Whether you're in the United States, Europe, Asia, or Australia, we ensure that your order reaches you with care and efficiency. This blog outlines everything you need to know about our shipping process and options.
Global Shipping Overview
We ship to almost every corner of the globe, with the majority of our orders being delivered to:
- United States
- Europe
- Asia
- Australia
Estimated Delivery Times:
- United States: 6-14 days
- Europe: 10-15 days
- Other regions: 12-20 days
Please note that these times are the delivery times once your order is shipped. As our products are made-to-order (pre-order), there is additional time required to craft your item with the quality and care that Keizhome is known for.
Pre-Order Process: Made Just for You
Since each product is handcrafted, we operate on a pre-order basis. This means:
- Once you place an order, we begin the crafting process.
- Depending on the complexity of the design and the queue of current orders, production time may vary.
- After your order is completed, we will notify you and ship your product using the best available shipping method for your location.
Express Shipping Options
We understand that sometimes you may need your order sooner than the standard shipping times. That's why we offer express shipping services.
How to Request Express Shipping:
- Simply contact us if you need faster shipping.
- We will provide you with options and adjust the delivery time to meet your needs.
Please note that express shipping fees may apply, depending on your location and the urgency of the order.
How We Ensure Safe Delivery
All products from Keizhome are carefully packaged to ensure they arrive at your door in perfect condition. We take extra precautions to safeguard our wooden and epoxy resin items during transit:
- Sturdy packaging materials.
- Proper cushioning to prevent any damage.
We also provide tracking information once your order has shipped, so you can follow its journey in real-time.
FAQs About Shipping
1. Do you ship internationally?
Yes! We ship to nearly all countries worldwide. Our most common destinations are the U.S., Europe, Asia, and Australia, but we’re happy to deliver to other locations as well.
2. How long does it take for my order to ship?
Shipping times depend on your location:
- U.S.: 6-14 days
- Europe: 10-15 days
- Other regions: 12-20 days
These times exclude the production time required to craft your pre-order item.
3. Can I get my order faster with express shipping?
Yes, we offer express shipping upon request. Contact us for details on faster delivery options, and we'll do our best to accommodate your needs.
4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the progress of your shipment.
5. What if my order is delayed?
We strive to deliver your products within the estimated time frame. However, international shipping can sometimes experience delays due to customs or other factors beyond our control. If you have concerns about your delivery, please reach out to us, and we'll assist you in any way possible.
Conclusion
At Keizhome, we prioritize a smooth and reliable shipping process for all of our customers around the world. Whether you're placing a regular order or need express delivery, we are here to ensure that your purchase arrives safely and on time. If you have any questions or special requests, don't hesitate to contact us for personalized assistance.
Ready to place your order? Explore our unique handcrafted products today on keizhome.com.